As important as strategy is, we have to perform to win. Performance involves every employee and every contact we have with customers. The devil is in the details. We must act quickly on problems; drive results, not just activities; and ensure detailed follow-up so that we meet our commitments.
We Set the Highest Standards of Performance
We Demand Financial Rigor and Risk Discipline.
We Will Always Maintain a Fortress Balance Sheet
We Strive for the Best Internal Governance and Controls
We Act and Think Like Owners and Partners
We Strive to Build and Maintain the Best Most Efficient Systems and Operations
We Are Disciplined in Everything We Do
We Execute with Both Skill and Urgency