BuzzFx Operational Excellence

BuzzFx: the Broker of Choice!

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Operational Excellence

As important as strategy is, we have to perform to win. Performance involves every employee and every contact we have with customers. The devil is in the details. We must act quickly on problems; drive results, not just activities; and ensure detailed follow-up so that we meet our commitments.

warren buffett

Tell me who your heroes are and I’ll tell you who you’ll turn out to be.

Measure performance with a detailed, balanced scorecard
Strive for excellence, don't settle for mediocrity
Recognize that teamwork also requires a maximum individual effort
Compare yourself with the best

We Set the Highest Standards of Performance

We Demand Financial Rigor and Risk Discipline.

We Will Always Maintain a Fortress Balance Sheet

Monitor, track and report the right things the right way — fix ineffective reporting
Ensure that accounting is fair, accurate and transparent
Create capital flexibility and manage risk dynamically
Share consistent, comprehensive information with shareholders and each other
Make analysis disciplined, real and fact based, focused on areas for improvement
Anticipate problems, be prepared with solutions
Be a risk manager; raising red flags is every employee's responsibility

Commit to enterprise-wide world-class governance, controls and compliance
Cultivate strong relationships with our regulators – be transparent, direct and respectful
Build a safety-first culture
Ensure that our controls infrastructure is as robust as our business
Remember that good compliance is good business

We Strive for the Best Internal Governance and Controls

We Act and Think Like Owners and Partners

Work for profitable, sustainable, long-term growth
Streamline management and encourage an appropriate disregard for hierarchy
Guard the firm’s resources; spend the firm’s money as if it were your own
Invest wisely for the future – including on infrastructure and people
Recognize that competitive intelligence is competitive advantage
Foster a spirit of partnership

Promote efficiencies and remember that leaner is better
Leverage technology to make operations fast and simple
Cut waste relentlessly – and eliminate unnecessary bureaucracy
Be an expert and ensure we know our business best

We Strive to Build and Maintain the Best Most Efficient Systems and Operations

We Are Disciplined in Everything We Do

Be rigorous and detailed, with continuous follow-up
Maintain an intense work ethic to get the job done right
Always strive for improvement and have the ability to drive change – make a list and get it done
Act in a thoughtful, coordinated way – not in haste or in isolation
Do it consistently – like exercising or weeding the garden
Conduct regular, well-organized and thorough business reviews of functions and controls

Work with energy and focus; take responsibility and deliver on commitments
Ensure that every role, every person and every detail count
Get a little better every day – continually raise the bar
Deliver results; investigate, analyze and improve when problems arise
Know the details, commit to follow-ups, and meet deadlines for clients and colleagues
Manage change with deliberate spe

We Execute with Both Skill and Urgency

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BuzzFx Operational Excellence

BuzzFx Operational Excellence

BuzzFx: the Broker of Choice!